General

Payment Information

• Can I pay with multiple forms of payment?
• Why was I charged twice?
• What currency and payment methods are accepted?

Shipping & Delivery

• Are there additional costs upon delivery (customs, duties, taxes)?
• How do I change my shipping address?
• Where do you ship and how much does shipping cost?
• How do I track my order?
• When will my order ship?

Returns & Refunds

• What is the refund/return policy?
• Why was my order refunded?

FAQ

• Product Care
• What is Makeship?
• When will a sold out or out of stock item be available again?
• My order arrived damaged or is not what I ordered.

Campaign & Creator Info

• What is the Digital Product Design?
• Can I create my own campaign with Makeship?
• What is a campaign?

Badges

• What are the different tiers of Makeship Badges?
• How do I share my Makeship Badges?
• Where can I find my Makeship Badges?
• What are Makeship Badges?