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  1. Makeship
  2. General

General

Before I Order

  • Where do you ship to and how much is shipping?
  • Checkout issues
  • When will a sold out or out of stock item be available again?
  • What currency and payment methods are accepted?
  • Can I pay with multiple forms of payment?
  • Are there additional costs upon delivery (customs, duties, taxes)?
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Account & Order Info

  • How do I change my shipping address?
  • Order history
  • Reset Password
  • Update contact information
  • Update payment method
  • Why was I charged twice?

Product Quality

  • Damaged or incorrect product received
  • Product Care

Refunds

  • What is your Refund/Returns policy?
  • Why was my order refunded?

Shipping & Delivery

  • When will my order ship?
  • How do I track my order?
  • Order marked delivered but not received
  • Shipping Restrictions for FULLMETAL ALCHEMIST: BROTHERHOOD
  • Incomplete delivery

Badges & In-Game Codes

  • What are Makeship Badges?
  • What are the different tiers of Makeship Badges?
  • Where can I find my Makeship Badges?
  • How do I share my Makeship Badges?
  • Where Can I Find My In-Game Code?
  • How to Redeem a Gorilla Tag Merch Code In-Game
See all 8 articles

Makeship & Campaign FAQs

  • What is Makeship?
  • Can I create my own campaign with Makeship?
  • What is a campaign?
  • What is a petition?
  • What is a failed campaign?
  • What is the difference between a petition and a campaign?
See all 7 articles
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